How do I checkout?

Once everything is in your Shopping Cart, select the”Proceed to Checkout” to begin the checkout process. 1. Complete the Shipping information page and click Checkout. 2. Complete the Payment. 3. Once your order goes through, you will see your Order Confirmation. You can print your receipt in the “My Account” section. Also, a copy of your receipt will be emailed to you.

How do you handle shipping?

All our orders are shipped within 24 hours (business days) and are delivered in 3 to 5 business days after your order.

Where do you ship?

We ship worldwide.

How do you package items?

We package all our items very discreet. No photos or product description will be displayed on the outside of the shipping box.

What is your return policy?

All products purchased may be returned or exchanged within 30 days of purchase and must be in it’s new and unworn condition. We will email a shipping return label for a return or an exchange at no cost to you. The return or exchange process will take up to 5 to 14 business days.

To initiate a return or an exchange please email support@jennyslingerie.com. The subject line should state “return” or “exchange”, whichever one you want to initiate, and the message should include your order number.

The shipping cost is non-refundable.

Your satisfaction is 100% guaranteed.

Can I use multiple coupon codes in one order?

No, you can only use one coupon per purchase.

What payment methods do you accept?

We accept PayPal and all major credit cards, processed by PayPal. PayPal protects your financial information with industry-leading security and fraud prevention systems.

I have another question

Fill in all fields on the contact us page and we will get back to you within 24 hours.